Privacy Policy

The Privacy Policy for Beauty Professionals Online

PRIVACY POLICY & NOTICE

Beauty Professionals is aware of your concerns regarding privacy and our relationship with you is of paramount importance to us.

Beauty Professionals does not share information contained in our database with third parties.

We provide this policy to help you understand the information we may gather about you when you visit our Online site or use any of its services.

The terminology “personal information” in this policy means information that specifically identifies you as an individual, such as a person’s full name, address, e-mail address, date of birth or phone number.

Collected Information

We may collect information when you subscribe to our newsletter or complete a purchase. Depending on the type of payment selected at the time of purchase, we may collect information such as the name of the bank that used to make the payment, the type of card, part of the card number or associated account.

  • We may collect the Internet protocol (IP) address, login data (except for type of browser, location and time zone, language, operating system, and access platform, whenever you access our site.
  • Identity and contacts include the name, birthday, telephone contact, email address, delivery and billing address, purchase history, favourite products, skin type and concerns, or any other personal information you purposely provide to us
  • Marketing and Communication includes your preferences when receiving marketing communication from our online store and your contact preferences.
  • Social profile: we may collect public information related to your social profile and the social network used.

Personal information provided by you

You may choose to provide personal information to us in multiple ways when you make a purchase on our site or via our social media pages. The types of personal information you may provide to us include the name, gender, telephone contact, email, age and date of birth, address, registration name, purchase history, product preferences, your skin condition and concerns and content you share with us like videos, photos, reviews, articles, comments, location, and friends.

Use of data

We may use the information you provide us to adjust the communication we send, promote products of your interest, offer services related to your preferences, access your purchase history for maintenance or to help with any question, locate your purchases, change your data with your consent, answer your questions, process and invoice your purchases, provide support before, during and after the purchase.

Cookies, Web Server Logs, and Google Analytics

Beauty Professionals uses a variety of marketing, advertising, and analytical tools for managing our company, with the aim of product analysis for clients. Beauty Professionals uses cookies to store information about your visit to our site which help us offer a more personalized service.

Beauty Professionals also uses Google Analytics services to track page views, navigation paths, and other details of your visit so that we can improve the way our site operates.

We also integrate social networking tools such as Facebook and Instagram to enable our customers to share products, blog posts and pages with friends on social networks. Each of these services uses cookies to record profile and log in information, as well as the interaction between our store and social networks.

We use Web Server Logs services, that can additionally collect information about the address of web pages that have forwarded to our site and the IP of your device.

Whenever you access a site with cookies you must be notified, allowing to accept or reject the use of cookies. Although not strictly necessary, it will be important to know that rejecting cookies may inhibit access to certain options on the site that you want to consult.

Newsletters and Text Messaging

If you wish, you can make your phone number available to receive text messages with Beauty Professionals alerts containing information about products, events, cosmetic and make-up tips, and promotions that will be sent using the automatic text messaging system.

By subscribing to our newsletter, Beauty Professionals may take the liberty of sending emails containing information about the campaigns in our Online store or Beauty Salon, promotions, offers, beauty tips, online events, articles, discounts, and congratulations. These emails are sent automatically via a newsletters service. To develop the newsletters information and adjust the content, we will access your preferences, location, time zone, email, and name.

If you wish to cancel the receipt of text messages or newsletters by email, just contact us by email requesting the suspension of the service to online@beautyprofessionals.co.za

Sharing of data

Beauty Professionals does not sell or rent the information of its database with third parties. However, we share your data with the following categories of entities as an integral part of our business so that we can provide our products and services available online:

  • Companies that help us process your purchase, such as banks, payment service providers, distributors, and carriers.
  • Service providers such as marketing agencies, advertising partners, and website hosts that help us manage our online platform.

It is important to note that the information you provide may be required by law, through legal processes, by law enforcement authorities, or waived when necessary to prevent fraudulent or illegal activities.

How we protect your personal information

Beauty Professionals has appropriate protection techniques available that safeguard personal information from our customers in order to protect against destruction, loss, change, access, disclosure and unauthorized use.

All the information you provide to us is stored on secure servers. Beauty Professionals uses Software SSL to encrypt information related to the payment, to ensure greater security and anticipate possible fraud. For your added security, all payment transactions are processed automatically by Payfast. In this way Beauty Professionals does not store any personal or banking data associated with your transaction.

We cannot guarantee the confidentiality of data in all circumstances. However, we are committed to updating our security system so that our stability and confidentiality are not compromised.

Length of time information kept

We will keep your information for as long as you have your account with us or for as long as it takes to provide our services. However, by legal impositions, fraud prevention and misuse, or to comply with our Terms and Conditions, we may keep some of your data, strictly necessary, even after you have closed your account or when you no longer need our services.

Withdrawing Consent

You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services

Reviewing, Updating and Modifying Personal Information

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

You may request to review, change or delete your personal information by sending an email to online@beautyprofessionals.co.za

Changes to the Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any changes to our Privacy Policy.

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